Appeals and Complaints


Authors have the right to appeal a rejection decision if they believe the decision was based on a significant misunderstanding of the manuscript's scientific content or if a procedural error occurred during the review process.

How to Appeal:

  • Appeals must be submitted via email to the Editor-in-Chief within 15 days of the rejection decision.

  • The appeal letter must include a detailed rebuttal to the reviewers' and editor's comments, providing specific evidence where the author believes the reviewers were incorrect.

  • Note: Appeals based solely on a difference of opinion, the desire to have a new reviewer, or without valid evidence will not be considered. Priority is given to new submissions; therefore, the appeal process may take longer than the standard review.

Process:

  • The Editor-in-Chief will review the appeal and the peer review history.

  • If the appeal is deemed valid, the manuscript may be sent to a new external reviewer or a member of the Editorial Board for a second opinion.

  • The decision made after the appeal process is final.

2. Complaints

Complaints regarding the journal’s policies, editorial staff conduct, or the peer review process are taken seriously.

How to Submit a Complaint:

  • Complaints should be sent via email to: info@ijimjournal.com

  • Please clearly state the nature of the complaint and provide any supporting documentation.

  • Complaints against the Editor-in-Chief: If the complaint is specifically regarding the conduct of the Editor-in-Chief, it should be directed to the Publisher at [Publisher Email - örn: publisher@ijimjournal.com].

Resolution:

  • All complaints will be acknowledged within 5 business days.

  • The Editorial Office will investigate the issue impartially and confidentially.

  • We aim to resolve all complaints within 4 weeks, depending on the complexity of the issue.

3. Whistleblowing

If you suspect any ethical misconduct (e.g., plagiarism, data fabrication, undisclosed conflict of interest, manipulation of the review process) in a published article or a manuscript under review, please contact the Editor-in-Chief directly.

IJIM is committed to maintaining the integrity of the scientific record and will investigate all allegations in accordance with COPE flowcharts.